We have a great reputation for providing a high level of service, if you find you need information about this product simply give us a call on 0151 336 3616 where a member of our team will be able to assist you further.
Whats in the Box:
We aim to deliver all products to you within 3 days of you placing your order. This does not include weekends & bank holidays.
For larger items that will require a pallet will be charged at £49.99 - no itesm will be despatched until a price has been agreeded either though our website or by phone.
If you are not completely happy with the item(s) you have purchsed from us simply return them to us in the condition in which they arrived and we will gladly refund the item amount. To return simply fill in the returns form and send the items back to us. Click here for the returns form
OVER 45 YEARS EXPIERANCE
We have been serving the Wirral & Cheshire for over 45 years, in this time we have gained a lot of experience in everything pet & aquatic. Granted this is not to say that we know everything – we are still learning every day.
Without exception all of our team keep pets, some more than others. But from this we can gain even more knowledge whether it be from what treatments are best or what dog biscuits our pets prefer.×
IN-STORE, ONLINE & BY PHONE
We have worked over the years to provide our customers with the best possible service, whether it be in our 7 acre store based on the Wirral, 8 miles from Chester or our online web store.
Although we are unable to ship all products with couriers such as large aquariums or pond we have a ‘Home Delivery’ service - which will deliver larger items to your home.×
FROM OUR 7 ACRES STORE
Although we stock a large range of products on our web store.
We have an even larger selection from over 15,000 products in store from many well known manufactures such as:
WE ARE DOING OUR BIT
We know how important it is to create a sustainable environment for our family and yours, this is why we are trying to be ‘green’
Although there is still no solution to heating a Tropical or Marine aquarium by being green, where possible we are installing LED lighting and recycling all plastics & cardboard.
If we all do a little, it will go a long way.×
We work with Royal Mail & Parcel Force to deliver our goods to our customers home or place of work.
Since we first started delivering goods to our customer nationwide though our mail order service back in 2006 we have notched (I think) an impressive 97.6% on time delivery.
We deliver items from just £3.99 with larger items starting from £5.99. For more information click on ‘Delivery & Returns’ on the product page.×
JUST GIVE US A CALL
We have an extensive stocking holding in our store on the Wirral, if you cannot find what you are looking for on our website, simply call us on 0151 336 3616 and we will se if we have it in stock or if we can get it for you.×
NOT WHAT YOU WANTED?
We all know that seeing a picture on a screen is not the same as seeing it in the flesh.
So if you make a purchase from our Website, and it is not what you need or wanted. Simply return it to us with in 28 Days in its original condition and we will exchange or refund it for you.
No ‘Admin Fees’ or ‘Restocking Fees’ just what you need and when you want it.
For full details click on ‘Delivery & Returns’ on the product page.×