Returns Request

If you need to return all or part of your order please follow the following steps. Please note that not filling in the form below will hinder the returns/replacement process. If you have any problems please contact our Mail Order Manager on: 0151 336 3616.

 
 
Full Name *
 
Full Order Number *
 
Telephone Number *
 
Email Address *
 

Product 1 Details

Please fill in the following sections for product 1
Product 1 Name *
 
Product 1 Code *
 
Quantity *
 
Product has been opened? *
 No 
 Yes 
 
 
Reason for returning *
 Faulty, please supply details below 
 Order Error 
 Received Wrong Item 
 
 
Fault, or other details
 

Product 2 Details

Please fill in the following sections for product 2
Product 2 Name
 
Product 2 Code
 
Quantity
 
Product has been opened?
 No 
 Yes 
 
 
Reason for returning
 Faulty, please supply details below 
 Order Error 
 Received Wrong Item 
 
 
Fault, or other details
 

Product 3 Details

Please fill in the following sections for product 3
Product 3 Name
 
Product 3 Code
 
Quantity
 
Product has been opened?
 No 
 Yes 
 
 
Reason for returning
 Faulty, please supply details below 
 Order Error 
 Received Wrong Item 
 
 
Fault, or other details
 
 
 
 
Package all item(s) into a suitable box and return to us This must be accompanied with your returns address form (on next page) & with a copy of any postage receipts occurred for us the be able to refund them (damaged goods only). We recommend Royal Mail First Class, unless otherwise told.
 
 
Click the button below and your returns request is complete.
 
 

More about Water World...

Water World is the North West's premier pet, aquatic & water garden centre, family run with highly knowledgeable team, who deal with all aspects of pet, fish and pond managment. Shop online 24/7 though our website, if there is anything you cannot find on our site, chances are we have it available in-store, so give us a call.

Contact Us

0151 336 3616
0151 336 7718

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